Refunds | Returns | Exchanges
Refund Policy:
At CaliforniaToeRings.com, we strive to provide our customers with high-quality toe rings and thumb rings that meet their expectations. If for any reason you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Returns:
If you wish to return an item, please contact our customer service team within 30 days of receiving your order. You can call or text at 657-262-2717 or email at fabiola@californiatoerings.com. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Once your return is approved, you will be provided with a return authorization number and instructions on how to proceed.
Refunds:
Upon receiving your returned item, our team will inspect it to ensure it meets the return criteria. Once approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to a mistake on our part.
Exchanges:
If you would like to exchange your item for a different size or style, please contact us to arrange for an exchange. We will assist you in selecting a suitable replacement and guide you through the exchange process.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately with photos of the issue. We will work swiftly to resolve the problem by offering a replacement or a refund, depending on your preference.
Contact Us:
If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure your satisfaction with your CaliforniaToeRings.com shopping experience.
Thank you for choosing CaliforniaToeRings.com for your toe ring and thumb ring needs. We appreciate your business and look forward to serving you again in the future.
Company number 657-262-2717
email Fabiola@CaliforniaToeRings.com