Shipping and Returns
When it comes to shipping and returns, California Toe Rings is committed to providing a seamless and hassle-free experience for our customers. We understand that receiving your order in a timely manner and being able to return or exchange items if needed is important to you. That's why we have implemented the following policies:
At California Toe Rings, we offer fast and reliable shipping options to ensure that you receive your order as quickly as possible. We partner with trusted shipping carriers to deliver your package safely to your doorstep. Our shipping rates are calculated based on the weight and destination of your order, and you can choose from various shipping methods during checkout.
Once your order has been placed, our team works diligently to process and ship it within 1-2 business days. You will receive a confirmation email with tracking information as soon as your package is on its way. Please note that shipping times may vary depending on your location and the shipping method selected.
Returns and Exchanges
While we strive to provide you with the highest quality products, we understand that sometimes a return or exchange may be necessary. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange policy.
If you wish to return or exchange an item, please contact our customer service team within 14 days of receiving your order. We will provide you with a return authorization number and detailed instructions on how to proceed. Please note that all returned items must be in their original condition, unworn, and with all tags and packaging intact.
Once we receive your returned item, our team will inspect it to ensure that it meets our return policy criteria. If approved, we will process your refund or exchange within 5-7 business days. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
For exchanges, we will ship the new item to you free of charge once we have received and processed your return.
International Shipping and Returns
California Toe Rings is proud to offer international shipping to customers around the world. However, please note that international orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These additional charges are the responsibility of the customer.
If you need to return or exchange an international order, please contact our customer service team for further assistance. Please note that international return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping method to ensure the safe return of your item.
For more information about our shipping and returns policies, please refer to our Shipping and Returns page on our website or contact our customer service team.
At California Toe Rings, we are dedicated to providing you with exceptional service and ensuring your satisfaction. If you have any questions or concerns regarding shipping or returns, please don't hesitate to reach out to us. We are here to assist you every step of the way.